In case of cancellation of the paid reservation by the Tenant, the Avilita shall withhold the following amount from the amount paid by the Tenant :

• 43 days before the check-in date 10% from the total real property reservation value.
• Between 42 days and 29 days will be charged 50% from the total real property reservation value.
• Between 28 days and 2 days will be charged 80% from the total real property reservation value.
• 1 day or no show will be charged 100% from the total real property reservation value.

A deposit of 30% of the rental amount must be received by Avilita within 24 h. after the confirmation of the reservation has been given. The rest 70% must be received by Avilita within 36 business days prior to the Tenant’s arrival. For the reservation made less than 60 days before the start of the rental period, 100% of the rental amount must be received by Avilita within 24 h. after the confirmation of the reservation has been given.

The minimum rental period is normally 7 days, and arrival and departure days are always Saturdays (high season). Exceptions are possible, subject to written confirmation from the booking agent.

Rates are not include:

Listed together with the service description are the prices of laundry, utilities, local taxes and final cleaning that are not included in the rental price and are payable locally per person and/or according to consumption. Additional services requested by the customer (e.g. additional cleaning, firewood, bed linen, etc.) are not included in the rental price and are payable on the spot.

Cleaning of the kitchen furnishings, crockery and cutlery is the responsibility of the hirer (and is not included in the final cleaning).

Duty to report faults and period for registration of claims

Should the condition of the property not be in accordance with the contract, or if you suffer any injury, this must be reported immediately to the keyholder. If the latter is unable to rectify the fault within a reasonable time, it is imperative that you inform the Avilita 24 h service on email support@avilita.com. If notification is not given immediately on commencement of the rental it will be assumed that the property is free of any defects. The same rules apply if any fault occurs during the rental period.

External circumstances and specific regional circumstances such as the presence of insects, stray dogs, unfavourable weather conditions or the condition of official nature trails do not entitle hirers to claim compensation. Keyholders are not authorised to recognise claims or to issue legally binding statements.

Any claims that cannot be settled by the Avilita service hotline must be notified in writing to the booking agent within four weeks from the end of the contractual rental and the necessary evidence submitted (photographs, confirmation of the keyholder or the local office, etc.).

If you fail to comply with the above regulations and registration period you will forfeit all rights to compensation.

Occupancy

The rental property must only be occupied by the specified number of persons (including children and infants). The keyholder may refuse to accept additional per sons or invoice them separately. In the event of overoccupancy the keyholder is authorised to refuse to handover the key and/or to immediately take the key back during the holiday.

Liability for damage

If the hirer or cousers cause any damage this must be reported immediately to the keyholder. The hirer is liable for any damage caused by him/her or cousers. The same applies if the apartment cannot be handed over to the next hirer. Any loss or damage may be offset against the security deposit

Change to services, alternative rental and cancellation of the contract by Avilita, Avilita has the right to rescind the contract before or during the rental period if unforeseeable or unavoidable circumstances make it impossible to handover the rental property, endanger the hirer or the property or impair the provision of services to such an extent that it is no longer reasonable to fulfil the contract.

Alternatively, you may, if notified by us before starting your journey, request us to provide a rental property of at least equivalent value within 10 days if we are in a position to offer such a property from our range without any additional cost.

Avilita is under no obligation to pay compensation in any of the instances.

We expressly reserve the right to effect price increases up to 22 days before the start of the rental period on the following grounds: raising or introduction of taxes and duties on specified services and/or changes in exchange rates after conclusion of the contract.

Включено:

plus compulsory or optional charges based on actual occupancy or actual consumption